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Q:

How do I make a claim on my home insurance?

A:
  • If you need to make a claim contact The Co-operative Insurance claims helpline on 0845 999 8888*. Lines are open 24 hours a day, 7 days a week. Alternatively you can write to us at: The Co-operative Insurance, PO Box 62, Mitcheldean, GL17 0YQ.
  • To make a claim on our Legal Expenses or Legal Expenses - Personal Injury subsection of the Travel section you should ring The Co-operative Legal Services Limited on 0845 300 2247*. Lines are open 24 hours a day, 7 days a week. Alternatively, please write to The Co-operative Legal Services, 2nd Floor, Aztec Centre, Aztec West, Almondsbury, BS32 4TD.
  • To make a claim under the HomeRescue Plus section you should call 0845 607 6472*. Lines are open 24 hours a day, 7 days a week.

*Calls to 0845 numbers will cost no more than 4p per minute for BT customers. Call charges from other companies may vary and you may want to check this with your service provider.

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