Customer Services
- I've tried to phone your contact centre but was unable to hear your operator, what alternatives are there?
- Do I get discount for being a Co-operative Group member?
- What do I do if I need to inform you that the policyholder is deceased?
- What payment methods are available to me?
- Can I pick up my documents from a branch?
- What do I do if I miss a direct debit?
- Do you charge a fee if I cancel my motor policy early?
- Can I use somebody else's card to pay my premium?
- Can I change my method of payment part way through the year?
- Can I pay for my policy quarterly?